Based on objective criteria, is your organization truly agile?

Today, everyone claims to be working in an agile way.

But is your organization truly agile?

We’ve prepared a benchmark by sector and by topic that will allow you to position your organization against the average processing times of an agile organization.

Marketing/communication

Type of subject Agile deadline
Publishing a post for social media 1–3 days
Creation of a teaser before an event: 1 banner, 2 short videos, 3 posts, implementation of a simple registration module 1–2 weeks

 

Human Resources

Type of subject Agile deadline
Receiving and analyzing a CV for recruitment 1–5 days
Telephone pre-qualification of the candidate after CV validation 1–3 days
Scheduling a post-qualification telephone interview 3–7 days

 

Legal department

Type of subject Agile deadline
Drafting a simple document such as an NDA (non-disclosure agreement) 1–3 days
Review of a simple contract (<10 pages) 2–5 days
Answer to an internal question 1–3 days

 

Accounting/Finance

Type of subject Agile deadline
Quote approval 1–2 days
Preparing a monthly dashboard 3–7 days

 

Software development

Type of subject Agile deadline
Development of a new feature (medium evolution) 3–7 days
Bug fix 1–3 days
Release of a minor version 1-2 weeks

 

Customer support

Type of subject Agile deadline
Response to a simple ticket 4 hours–24 hours
Writing a FAQ article 1-2 days

 

Logistics

Type of subject Agile deadline
Order preparation < 24 hours
Simple restocking 1-3 days

 

Keep in mind that the goal of agile is to improve efficiency. So, even if you’re meeting agile standards in terms of deadlines, make sure you also ensure the quality of the work produced.

Here are the sources that allowed us to establish this grid:

Agile marketing: a step-by-step guide, by McKinsey: https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/agile-marketing-a-step-by-step-guide
What is Agile marketing? Principles and best practices, by Andrea Fryrea: https://www.atlassian.com/agile/agile-marketing
The Ultimate Guide to Agile Recruiting: Learn How to Implement It, by Pipefy: https://www.pipefy.com/blog/agile-recruiting/
Agile in HR: Streamlining Recruitment and Onboarding, by Suman Kumar: https://agilepmworks.com/blog/agile-in-hr-streamlining-recruitment-and-onboarding/
Benchmarking Your Contract Cycle Time Against Industry Standards, by UMATechnology: https://umatechnology.org/benchmarking-your-contract-cycle-time-against-industry-standards/
Legal KPIs That Matter: How to Measure and Prove Your Team’s Impact, by Checkbox: https://www.checkbox.ai/blog/legal-kpis-that-matter-how-to-measure-and-prove-your-teams-impact
Legal Matter Cycle Time KPI, byKPI Depot: https://kpidepot.com/kpi/legal-matter-cycle-time
Cycle Time: A Complete Guide for Agile Teams, by John: https://agilebyfarr.com/2025/09/cycle-time-a-complete-guide-for-agile-teams/
The complete guide to agile metrics, by Aha!: https://www.aha.io/roadmapping/guide/agile/agile-metrics