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General Terms of Use

1) Introduction

The “BEESBUSY” solution, marketed by BEESBUSY SAS, is a collaborative task and project management tool delivered as a SaaS (Software as a Service). The Services—that is, all the products, software, services, and websites of BEESBUSY SAS—allow users to access a workspace, create and manage collaborative activities, invite BEESBUSY members to join one or more projects, centralize, share, and manage tasks, organize schedules, collect documents, track time, and more.

2) Contract

When you use our Services, you enter into a Contract and agree to all its terms and conditions. You also agree to our Privacy Policy, which can be found on our website.

Processing information requests and registering for certain Services may require users to provide personal data, including their first and last name, contact information, and email address. This data is collected and processed by BEESBUSY in accordance with the French Data Protection Act (law no. 78-17 of January 6, 1978, as amended).

By registering by clicking on “Register now,” “Register on BEESBUSY,” “Register,” or any similar button, and by accessing or using our Services (our mobile applications, developer platforms, paid account services, or all content and data provided within the framework of these Services), you agree to enter into a legally binding Contract (even if you are using our Services on behalf of a company).

This Agreement, as amended by BEESBUSY from time to time, includes these Terms of Service and Privacy Policy, as well as any other terms that will be communicated to you, as applicable, upon your first use of certain features. If you do not agree to the terms of this Agreement, DO NOT click “Sign Up” (or similar) and refrain from accessing and using our services.

When you enter into this Agreement on behalf of a legal entity, you certify that you have the authority to bind that entity to these terms, in which case the terms “customer,” “you,” “your,” or “yours” will refer to that legal entity.

3) Other Definitions

“BEESBUSY” refers to the company BEESBUSY SAS, with a share capital of €24,673.39, whose registered office is located at 29 rue Romain Rolland, 44100 Nantes, France, registered with the Nantes Trade and Companies Register under number 830 096 228.

“User” refers to the individual who, by accessing the Services, becomes a member and has a personal account containing all of their created data.

“Client” refers to the individual or legal entity that registers and activates the Services provided by BEESBUSY and assumes responsibility for payments for these Services.

“Project” refers to a document in which the User can create tasks, schedule them, invite Users, and manage their schedules.

“Administrator” refers to the User who manages the Project and determines the access rights of each User.

“Services” refers to access to all products, software, services, and websites of BEESBUSY SAS.

“Subscription Plan” refers to the specific terms of access for a Client to the Services in exchange for payment of a fee for a defined period.

“Content” refers to any data, information, image, file, sound, text, program, software, code, or element of any kind that may be used, distributed, stored, transmitted, broadcast, collected, processed, or made available directly or indirectly through the Services.

4) Use of the Services

a) Inscription

To use the Services, you agree to the following conditions:

  • You are of “minimum age” or older: “minimum age” means (a) 18 years old for the People’s Republic of China, (b) 16 years old for the Netherlands, (c) 14 years old for the United States, Canada, Germany, Spain, Australia, and South Korea, and (d) 13 years old for all other countries. However, if the law requires you to be older than indicated for BEESBUSY to lawfully provide you with the Services (including the collection, storage, and use of your data), then the minimum age will be that stipulated by law. The Services are in no way intended for anyone under the age of 13;
  • Provide current, complete, and accurate information and maintain and update this information so that it is always current, complete, and accurate;
  • You hold only one BEESBUSY account, which must be in your real name.

If BEESBUSY discovers that some of your registration data are inaccurate, incomplete, or outdated, or if BEESBUSY determines, in its sole discretion, that you are not a proper subscriber or user of the Services, BEESBUSY may terminate all access, receipt, use, and license rights related to the Services immediately and without notice.

You agree to be notified by email of new BEESBUSY services, BEESBUSY product launches, BEESBUSY announcements, and changes to the Terms of Service or billing.

b) Access to Services

Subject to compliance with these Terms of Service and the chosen Subscription Plan, BEESBUSY hereby grants its Clients and Users a worldwide, non-transferable, non-exclusive right to access and use the Services, which may not be sublicensed.

BEESBUSY is constantly innovating. You acknowledge and agree that the form and nature of the Services provided by BEESBUSY may be modified without notice.

BEESBUSY undertakes to take reasonable steps to make the Services available via the Internet, 24 hours a day, 7 days a week. BEESBUSY may take measures that affect this accessibility if it deems it necessary. BEESBUSY shall not be liable for any unavailability.

You are authorized to provide Users with access to your Projects. You are aware of and acknowledge that you are responsible for the Users to whom you have granted access to the Services.

Conversely, if you are invited to another account, depending on the access rights defined by that account’s Administrator, you may not see certain data or be able to update certain information. You agree to respect the access rights granted to you.

c) Password

You will keep your password secret.

You will not share an account with any other person.

Your account belongs to you with regard to all interactions between you and others. Therefore, you agree to:

  • Choose a strong and secure password;
  • Protect the confidentiality of your password;
  • Comply with the law and the rules described in the Rights and Obligations section of these Terms of Service. You are responsible for all use of your account unless you close it or report misuse. BEESBUSY cannot be held liable for any loss or damage you may incur as a result of a third party using your password or your account, with or without your consent.

d) Content and applications

You access and use third-party content published on our Services at your own risk.

You may encounter inaccurate, incomplete, delayed, misleading, illegal, offensive, or otherwise harmful information or content. You agree that we are not responsible for third-party information and content (including content from other members) and that we assume no liability for any damages incurred as a result of their use or reliance on them.

The decision to access and use third-party applications or websites connected to our Services is entirely yours. If you allow a third-party application or website to authenticate or log you in through your BEESBUSY account, that application or website will be able to access your information and the information of your contacts on BEESBUSY. Because third-party applications and websites have their own terms of use and privacy policies, you may be required to grant them permission to use your information in a manner different from ours. BEESBUSY is not responsible for these other sites and applications. You use them at your own risk.

e) Restrictions

We have the right to restrict how you connect to and interact with our Services.

BEESBUSY reserves the right to limit your use of the Services, including the number of your connections and your ability to contact other members, the number of tasks and projects you manage, and the storage space you use. BEESBUSY reserves the right to restrict, suspend, or close your account if we believe you are violating this Agreement or the law, or that your use of the Services is abusive (for example, if you fail to comply with the rights and obligations of this Agreement).

5) Property

Access to the Services and the use of related products are granted under license and are not sold. This is a right of use granted exclusively under the terms and conditions of the selected Subscription Plan.

All content on the websites and computer programs, software, products, interface graphics, or other elements associated with the Services provided by BEESBUSY is protected by intellectual property rights belonging exclusively to BEESBUSY. This content may not be reproduced, translated, transcribed, or modified in any form or by any means whatsoever. You are not authorized to copy, modify, distribute, publish, transmit, or create derivative works from any element of this content.

The licenses granted by the Terms of Service do not give you any rights to the content of the websites and computer programs, software, and products associated with the Services provided by BEESBUSY, nor to the associated logos and other names, logos, icons, and trademarks identifying BEESBUSY products and services, which may not be used.

All Content that you upload, transfer, publicly edit, process, or enter into the Services remains your exclusive property if you are the legal owner. BEESBUSY has no responsibility for such Content. You warrant that you hold all necessary rights to use the Content that you will access through the Services.

6) Warranty exclusions

The software is licensed “as is.” You assume all risks associated with its use.

BEESBUSY (and all those with whom BEESBUSY collaborates to provide the Services) does not warrant merchantability, fitness for a particular purpose or to meet specific expectations, accuracy or reliability of the results obtained from the use of the Services, data accuracy, or non-infringement.

BEESBUSY (and all those with whom BEESBUSY collaborates to provide the Services) does not warrant that the Services will operate without interruption, error, or disruption, or that the Services will be completely secure, free from software errors, or that defects and malfunctions in the Services will be corrected.

7) Limitations of damages and liability

While BEESBUSY takes every precaution to provide accurate information about its Services, particularly on its website, the information contained therein has no contractual value, and BEESBUSY shall not be held liable in any way whatsoever.

BEESBUSY (and all those with whom BEESBUSY collaborates to provide the Services) assumes no liability to you or any other person for any special, incidental, indirect, punitive, or consequential damages, or for any loss of data, opportunities, reputation, profits, or revenue related to defects or failures in the Services (for example, defamatory or offensive statements, downtime, errors preventing transmission or loss of data, use or modification of your content or information), or resulting from a breach of any express or implied warranty, or breach of contract.

In any event, Beesbusy’s liability (and that of those collaborating with Beesbusy to provide the Services) shall not exceed the amount paid for the use of the Services during the twelve (12) months immediately preceding the alleged breach of contract, and shall cease to be incurred after a period of forty-five (45) calendar days following the occurrence of the grounds for the claim.

This limitation of liability forms part of the basis of negotiation between you and Beesbusy and applies to all claims for damages, even if Beesbusy has been advised of the possibility of such damages, and even if these liability remedies do not achieve their ultimate purpose.

8) Rights and Obligations

You own all the content and personal data you provide to us, but you also grant us a non-exclusive license to use it.

We respect your choices regarding the visibility of your information and content.

You agree not to:

  • Act dishonestly, including by posting inappropriate, inaccurate, or objectionable content;
  • Add inaccurate content or content not intended for a designated field (e.g., by entering a phone number in the “email” field or any other field, or by inserting phone numbers, email addresses, postal addresses, or any personally identifiable information for which BEESBUSY does not provide a field);
  • Create a user account for anyone other than yourself;
  • Use or attempt to use another user’s account;
  • Harass, criticize, or otherwise harm another user;
  • Send spam or other unsolicited communications to other users;
  • Acting in an unlawful, defamatory, abusive, obscene, discriminatory, or otherwise objectionable manner;
  • Disclosing information that you do not have the right to disclose (such as personal data of other people, including your employer);
  • Violating the intellectual property rights or other rights of BEESBUSY or others;
  • Publishing any unsolicited or unauthorized advertising, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation that BEESBUSY does not authorize;
  • Publishing anything that contains viruses, worms, or any other harmful code;
  • Creating or operating a pyramid scheme or fraudulent scheme or any other similar practice;
  • Copying, modifying, or creating derivative works of BEESBUSY’s services or any related technology;
  • Reverse engineer, decompile, disassemble, decipher, or otherwise attempt to obtain the source code of the Services or any related technology, or any part thereof;
  • Impose or state that you are affiliated with or sponsored by BEESBUSY without our express consent;
  • Rent, lease, loan, sell/resell access to the Services or any related information or data;
  • Remove any copyright, trademark, or other proprietary rights notices appearing on or within our Services;
  • Use any software, devices, manual or automated coding robots, or other means to access, “deconstruct,” “analyze,” or “index” the Services or any related data or information;
  • Monitor the availability, performance, or functionality of the Services for competitive purposes;
  • Use “framing,” “mirroring,” or otherwise simulate the appearance or operation of the Services;
  • Accessing the Services other than through the interfaces explicitly provided by BEESBUSY;
  • Circumventing any security features of the Services;
  • Disrupting the operation of the Services or imposing a disproportionate load on them (e.g., spam, denial-of-service attacks, viruses, gaming algorithms);

You acknowledge that you are solely responsible (and that BEESBUSY has no liability to you or any third party) for any breach of your obligations as defined by the Terms of Service and the consequences of such a breach (including any losses or damages suffered by BEESBUSY).

You agree to be responsible for all actions and inactions of your employees and consultants, and of all persons you invite.

9) Payment

The provisions below apply to you only if you are a Customer. If so, you will subscribe to a Subscription Plan and fulfill your payment obligations.

You agree to pay us all applicable fees and taxes. Failure to pay these fees may result in the termination of your subscription.

Depending on the location of your transaction, currency exchange fees or different prices (e.g., exchange rates) may apply to your purchase.

You authorize us to store your payment method (such as a credit card) and to continue billing you with it even after its expiration or cancellation, in order to prevent any interruption of your service and to facilitate payment for new services. In the event of the expiration or cancellation of your payment method, you must immediately provide BEESBUSY with a new, valid credit card number. Failure to provide BEESBUSY with a valid credit card number linked to an account with sufficient funds will constitute a breach of these Terms and Conditions.

BEESBUSY may limit access to the Services pending payment processing.

Without prejudice to any sums due, BEESBUSY may also terminate this Agreement immediately in the event of a breach of these Terms of Service.

Early termination of the Agreement will not entitle you to any refund of fees paid in advance, nor to any compensation.

Payment generates a notification and/or makes the corresponding paid invoice available directly in the application.

The Subscription Plan is based on monthly or annual periods that begin on the subscription date and on each corresponding monthly or annual anniversary. You authorize Beesbusy to automatically bill you for the Subscription Plan from the renewal date, unless the subscription has been terminated or canceled in accordance with this Agreement.

You can cancel your Subscription Plan at any time directly in the application. In the event of cancellation, you may continue to use the Services under the terms of your chosen Subscription Plan until the end of the subscription period. Please note that if the Subscription Plan was purchased by a third party for your use, that party may terminate your Subscription Plan at any time.

Unless otherwise agreed in writing with BEESBUSY, the total amount of fees due for the subscription period remains payable and/or non-refundable, even if the subscription is terminated for any reason.

BEESBUSY reserves the right to discontinue or modify any discount voucher, credit, or special promotional offer at its sole discretion.

10) Compensation

You agree to indemnify and hold harmless BEESBUSY and its affiliates from and against any and all liabilities, claims, or expenses arising out of or related to:

  • Your breach of these Terms of Service or any complaints made about your account;
  • Fraud or manipulation by you;
  • Information, data, files, or other Content provided by you;
  • Any credit card fraud claim based on any information you have disclosed.

You agree to cooperate with BEESBUSY in the defense of any claim, claim, action, or lawsuit.

11) Technical assistance

BEESBUSY has no obligation to provide technical support under this agreement. Technical support services are provided “as is,” “with all faults,” and without any warranty.

12) Updates

The software may periodically check for updates, which it will automatically download and install. You agree to receive these automatic updates without further notice. These updates may not include or support all Services.

13) Termination

You may terminate this Agreement at any time.

BEESBUSY may, at its sole discretion, immediately terminate this Agreement if:

  • You breach these Terms of Service;
  • BEESBUSY is unable to verify or authenticate the information you provide, or if that information is or becomes inaccurate;
  • BEESBUSY decides, at its sole discretion, to discontinue providing the Services. BEESBUSY shall not be liable to you or any third party for the termination of the Services.

Upon termination, you will lose the right to access or use the Services. The following provisions shall survive termination:

  • Our rights regarding the use and disclosure of your feedback;
  • Users and/or Clients retain the right to reshare information and content they have posted within the Services, provided that such information and content was copied and shared prior to termination.
  • Any amount owed by either party prior to termination remains due after termination.

Upon expiration or termination for any reason, you will no longer be authorized to use the Services, you will lose access to the data and other documents you have stored in connection with the Services, and these documents may be deleted by BEESBUSY.

All disclaimers of warranties, limitations of damages and liability, and confidentiality agreements set forth in these Terms of Service are essential to the agreement between the parties and will survive termination, expiration, or withdrawal of these Terms.

14) Confidentiality

You agree to keep confidential all information and documents concerning the other party, of any nature whatsoever, whether financial, technical, social, or commercial, that may have been accessed during the performance of this contract.

These obligations shall survive any termination, expiration, or withdrawal of these Terms of Use.

15) Personal data

Processing information requests and registering for certain Services may require users to provide personal data such as their surname, first name, contact details, and email address. This data is collected and processed by BEESBUSY in accordance with French Law No. 78-17 of January 6, 1978, concerning information technology, data files, and civil liberties, as amended, for the purposes of:

  • Creating a User account to access the Services offered;
  • Managing information requests and applications submitted on the website;
  • Managing requests for delisting and requests related to exercising the rights of access, rectification, and erasure of personal data.

The Site user is informed that they have the right to object to the processing of their data, as well as the right to access, rectify, and erase their personal data. Requests concerning your rights, including the right to be forgotten, can be made by contacting our Data Protection Officer:

  • either by mail to Beesbusy – 29 rue Romain Rolland – 44100 Nantes – France, addressed to [Name of Data Protection Officer], or
  • by email to: administratif@beesbusy.com.

The personal data provided by the user is intended solely for Beesbusy and is retained only for the period strictly necessary to fulfill the purposes described above. It will not be disclosed or transferred to third parties, subject to the regulatory and legal obligations applicable to web applications. Beesbusy undertakes to implement all necessary measures to guarantee the security and confidentiality of the transmitted data.

For their personal account, the user is informed that they assume full responsibility for the information they provide during registration or any modification to their account. Beesbusy does not access the profile and accepts no responsibility for its content.

Beesbusy reserves the right to delete a user account and personal data at its discretion, based on a one-year period of inactivity.

16) Communications and notifications

You agree that we may use our websites, applications, and emails to send you important notifications. You agree that certain additional information may be shared with us.

If the contact information you have provided is not up to date, these notifications may not reach you.

You agree that we may send you notifications through the following means:

  • A notification banner on the service;
  • An email sent to the address you have provided;
  • Other means, including your mobile phone number, telephone, or email address.

You agree to keep your contact information up to date.

All other notices you wish to send to BEESBUSY relating to these Terms of Service must be in writing and sent by registered mail.

By express agreement, any communication or notification sent by BEESBUSY will be deemed to have been received and read by you within 5 days of its sending.

17) Message and sharing

When you share information, that information can be viewed, copied, and used by others.

Our services allow you to send messages and share information in a variety of ways. The information and content you share or post can be seen by your members and other members if that information is set to public. When you have the option to control your preferences, we respect your choices regarding the visibility of your content and information.

We have no obligation to post information or content on our service. We may remove any information or content at our sole discretion, with or without notice.

18) Force majeure

A party may be released from all liability for damages and other penalties when the performance of a particular obligation is prevented or rendered costly due to a force majeure event as defined by law and case law.

When a party is prevented from performing its obligations for a period exceeding one (1) month due to a force majeure event, the other party shall be entitled to terminate this Agreement in writing without any compensation being due.

19) Transfer

You acknowledge and agree that BEESBUSY reserves the right to transfer your rights and obligations to any other company.

You are not authorized to assign your rights and obligations under this Agreement without the prior written consent of BEESBUSY. In any event, you remain fully responsible for the performance of the obligations defined in this Agreement, even if your assignee fails to perform.

20) Miscellaneous

If any provision of these Terms is deemed illegal, void, or unenforceable for any reason, that provision will be considered severable from these Terms of Use and will not affect the validity or enforceability of the remaining provisions.

BEESBUSY’s failure to exercise any right, in whole or in part, will not preclude the subsequent exercise of such right. BEESBUSY’s waiver of any right will not be deemed a waiver of any subsequent right.

You acknowledge and agree that BEESBUSY operates in the remote access solutions market and that BEESBUSY may offer identical or similar Services to yours to third parties, including your competitors.

21) Applicable law – allocation of jurisdiction

These Terms and Conditions of Use are governed by French law.

Any dispute, regardless of its nature, relating in particular to the interpretation, validity, and performance of these Terms and Conditions of Use and any Contract/Order placed with BEESBUSY, even in the case of a warranty claim or multiple defendants, shall be subject to the exclusive jurisdiction of the Commercial Court of the location of BEESBUSY’s registered office.

22) Insurance

You attest that you have taken out the necessary insurance (and maintain it in force) concerning all risks related to your activity and the use of the Services, with a reputable and solvent insurance company, for all the financial consequences of your liability for any damage caused to BEESBUSY and/or any third party in the context of the use of the Services, as well as, where applicable, for any damage that you may suffer in the context of the use of the Services.